OiService MQR support plans give options to best suit your support and service requirements. The plans will maximise system uptime, reduce service and maintenance costs, prevent unplanned interruption and extend the life of your instrument.
Our highly skilled service engineers provide rapid support and world-wide coverage from our service hubs in the UK and USA and are backed by technical experts to ensure your critical needs are given the highest priority.
- Technical support: engineers provide support through our helpdesk by phone and email during local business hours
- Service contracts: to maximise your uptime and extend your instrument's life
- Field and in-house repairs: fast response to get your instrument up and running again
- Preventative maintenance: to keep your system healthy
- Spares and consumables: to replace faulty parts and day to day essentials